Ben Cohen & Jerry Greenfield: The Story Behind The Ice Cream

The story of Ben Cohen and Jerry Greenfield is a quintessential American tale of friendship, entrepreneurship, and social responsibility, all wrapped up in a delicious package of ice cream. What started as a simple ice cream parlor in Burlington, Vermont, blossomed into a global brand, not just known for its unique and quirky flavors, but also for its progressive business practices. This is the journey of two friends who turned their passion for ice cream into a force for good, leaving an indelible mark on the business world and beyond.

From Friends to Founders: The Early Years

Ben Cohen and Jerry Greenfield's partnership began long before the first scoop of ice cream was served. The two met in junior high school gym class in Merrick, Long Island, in 1963. Ben, larger and less athletically inclined, and Jerry, smaller but equally unenthusiastic about sports, found common ground in their shared aversion to physical activity. Their friendship blossomed over shared classes, mutual interests, and a similar sense of humor. Although they went their separate ways for college – Ben to Colgate University and Jerry to Oberlin College – they remained in touch, each searching for their path in life.

After a series of odd jobs and false starts, both Ben and Jerry found themselves back in their hometown, still searching for a fulfilling career. Ben explored pottery and even worked as a craft teacher, while Jerry attempted to apply to medical school twice but was rejected. It was during this period of uncertainty that the idea of starting an ice cream business began to take shape. They considered other options, such as bagel making, but ice cream seemed more appealing and less competitive in the area they were targeting: a college town.

Inspired by a correspondence course in ice cream making from Penn State University, they invested $5 each in the course. With a combined investment of $12,000 – $4,000 of their own savings and $8,000 from a bank loan – they transformed an old gas station in Burlington, Vermont, into their first ice cream parlor. Ben & Jerry’s Homemade opened its doors on May 5, 1978. Their initial vision was simple: to create high-quality ice cream using fresh, local ingredients and to operate the business in a way that benefited the community. This commitment to quality and community would become the cornerstone of the Ben & Jerry’s brand. Clark Atlanta University: History, Academics, And More

The Quirky Flavors and Community Spirit

From the outset, Ben & Jerry’s distinguished itself not only with its creamy, rich ice cream but also with its unusual and playful flavors. Ben's impaired sense of smell led him to compensate by creating ice cream with a chunky texture, packing in generous amounts of nuts, cookies, and candies. Flavors like Chunky Monkey, Chocolate Fudge Brownie, and Cherry Garcia became instant hits, captivating customers with their unique combinations and whimsical names. This innovative approach to flavor development set Ben & Jerry’s apart from traditional ice cream brands and established a loyal following.

Beyond the ice cream itself, Ben & Jerry’s was committed to giving back to the community. They implemented a profit-sharing program for employees, sourced ingredients from local farmers and suppliers, and actively supported social and environmental causes. In 1985, they established the Ben & Jerry’s Foundation, which receives a portion of the company’s profits to fund community-based projects. This commitment to corporate social responsibility was not just a marketing ploy; it was deeply ingrained in the company’s values and guided their business decisions.

Scaling Up: Growth and Challenges

As Ben & Jerry’s gained popularity, the business expanded rapidly. What started as a single ice cream parlor soon grew into a network of franchises across the country. The company's unique brand identity, coupled with its reputation for quality and social responsibility, attracted a loyal customer base and helped it stand out in a crowded marketplace. However, this rapid growth also presented challenges. Maintaining quality control, managing a growing franchise network, and staying true to their values became increasingly difficult as the company scaled up.

One of the biggest challenges Ben & Jerry’s faced was competition from larger, more established ice cream brands. Companies like Häagen-Dazs and Breyers had significantly more resources and marketing power, making it difficult for Ben & Jerry’s to compete on price and distribution. In the late 1990s, the company began to explore strategic options, including a potential sale. Ben and Jerry were determined to find a buyer who would not only continue to produce high-quality ice cream but also uphold the company’s social mission.

In 2000, Ben & Jerry’s was acquired by Unilever for $326 million. The acquisition was met with mixed reactions. Some worried that Unilever, a multinational corporation, would dilute the brand’s values and compromise its commitment to social responsibility. However, Ben and Jerry negotiated an agreement that allowed an independent board of directors to oversee the brand’s social mission and ensure that it remained true to its founding principles. This unique arrangement allowed Ben & Jerry’s to continue its progressive business practices under the umbrella of a much larger corporation.

Maintaining the Mission Under Unilever

Despite being part of Unilever, Ben & Jerry’s has continued to champion social and environmental causes. The company has been a vocal advocate for issues such as climate change, LGBTQ+ rights, and racial justice. Ben & Jerry’s has used its platform to raise awareness, support grassroots organizations, and advocate for policy changes. For example, the company has launched campaigns to promote fair trade practices, reduce its carbon footprint, and support refugee resettlement programs. These initiatives demonstrate that Ben & Jerry’s commitment to social responsibility remains strong, even within a large corporate structure.

Unilever has largely allowed Ben & Jerry’s to operate independently, recognizing the value of its unique brand identity and social mission. The independent board of directors plays a crucial role in ensuring that the company’s values are upheld. However, there have been occasional tensions between Ben & Jerry’s and Unilever, particularly on issues where their values diverge. These tensions highlight the ongoing challenge of balancing social responsibility with the demands of a global corporation. Where Can I Vote For Trump? Polling Places & Info

Ben and Jerry remain involved with the company, albeit in a more advisory role. They continue to be passionate advocates for social and environmental causes and use their platform to inspire other businesses to adopt more responsible practices. Their legacy extends beyond the ice cream itself; they have demonstrated that it is possible to build a successful business while also making a positive impact on the world.

Ben & Jerry’s: A Lasting Legacy

The story of Ben Cohen and Jerry Greenfield is a testament to the power of friendship, entrepreneurship, and social responsibility. Their journey from a small ice cream parlor in Vermont to a global brand is an inspiring example of how business can be a force for good. Ben & Jerry’s has not only created delicious ice cream but has also demonstrated that it is possible to build a successful company while staying true to one’s values.

The company's commitment to quality, community, and social justice has set a new standard for corporate responsibility. Ben & Jerry’s has shown that businesses can be both profitable and purpose-driven, and that consumers are increasingly demanding that companies align their actions with their values. As the world faces complex challenges such as climate change, inequality, and social injustice, the example of Ben & Jerry’s is more relevant than ever.

The legacy of Ben Cohen and Jerry Greenfield extends beyond the business world. They have inspired countless entrepreneurs to start their own businesses with a social mission, and they have shown that it is possible to make a difference in the world while doing what you love. Their story is a reminder that even the simplest ideas can have a profound impact, and that anyone can make a difference if they are willing to take a chance and stay true to their values.

The Enduring Appeal of Ben & Jerry’s

Ben & Jerry’s continues to thrive, offering a diverse range of flavors and products that cater to changing consumer preferences. The company has embraced innovation, introducing new flavors, vegan options, and sustainable packaging to meet the evolving needs of its customers. Ben & Jerry’s has also expanded its reach through partnerships with other brands and organizations, further amplifying its social impact. Their ice cream remains a symbol of indulgence, fun, and social consciousness, appealing to consumers who want to enjoy a delicious treat while also supporting a company that cares about the world.

The story of Ben & Jerry’s is a reminder that success is not just about profits, but also about purpose. Ben Cohen and Jerry Greenfield have created a lasting legacy by building a company that is both successful and socially responsible. Their story is an inspiration to entrepreneurs, business leaders, and anyone who wants to make a positive impact on the world. As Ben himself once said, "Business has a responsibility to give back to the community." This philosophy continues to guide Ben & Jerry’s, ensuring that the company remains a force for good for many years to come.

Ben and Jerry’s innovative approach to business also includes employee well-being. The company offers competitive salaries, comprehensive benefits, and opportunities for professional development. They foster a collaborative and inclusive work environment where employees are encouraged to share their ideas and contribute to the company’s mission. This commitment to employee well-being not only attracts and retains top talent but also enhances the company’s overall performance and reputation.

https://www.benjerry.com/ https://www.unilever.com/ https://www.benandjerrysfoundation.org/

Frequently Asked Questions

How did Ben Cohen and Jerry Greenfield meet each other initially?

Ben Cohen and Jerry Greenfield first met in junior high school gym class in 1963, where they bonded over their shared dislike for physical activity. This unlikely beginning sparked a friendship that would eventually lead to their successful ice cream venture.

What inspired Ben and Jerry to start their own ice cream business?

Facing career uncertainty, Ben and Jerry considered various options, including bagel making. Inspired by an ice cream-making correspondence course, they decided to open an ice cream parlor in a college town, leveraging their shared passion for creating unique flavors.

Why are Ben & Jerry's ice cream flavors so unique and chunky?

Ben Cohen’s impaired sense of smell influenced the creation of Ben & Jerry's chunky ice cream. He compensated by adding generous amounts of nuts, cookies, and candies, resulting in the brand's signature texture and distinctive flavors.

How did Ben & Jerry's maintain their social mission after being acquired by Unilever?

After Unilever acquired Ben & Jerry's, an independent board of directors was established to oversee the brand’s social mission. This unique arrangement ensures that the company continues to uphold its founding principles and values, even under larger corporate ownership. Meraud Antigua: A Limited Edition Chronograph Review

What are some of the social and environmental causes Ben & Jerry's actively supports?

Ben & Jerry’s actively supports various social and environmental causes, including climate change, LGBTQ+ rights, and racial justice. The company launches campaigns, supports grassroots organizations, and advocates for policy changes to promote these causes.

How do Ben and Jerry remain involved with the company after selling it?

Ben and Jerry remain involved with the company in an advisory role. They continue to be passionate advocates for social and environmental causes, using their platform to inspire other businesses to adopt more responsible practices and contribute positively to the world.

Can you explain the role of the Ben & Jerry's Foundation in their social mission?

The Ben & Jerry’s Foundation, established in 1985, receives a portion of the company’s profits to fund community-based projects. It supports grassroots organizations and initiatives that address social and environmental issues, reinforcing the company's commitment to giving back.

What is the key message from Ben and Jerry's about business responsibility?

Ben and Jerry emphasize that businesses have a responsibility to give back to the community. This philosophy guides Ben & Jerry’s, ensuring the company remains a force for good by prioritizing social responsibility alongside profit, creating a lasting positive impact.

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Emma Bower

Editor, GPonline and GP Business at Haymarket Media Group ·

GPonline provides the latest news to the UK GPs, along with in-depth analysis, opinion, education and careers advice. I also launched and host GPonline successful podcast Talking General Practice